Topic

Passwords

passwords icon

Passwords

3 articles

How do I change my password?

Click the cog wheel in the upper right corner, next to your name. Change Password is the first option. Enter your old password, then your new password, and verify. Click Save. Passwords must be at least 6 characters and contain at least one number and one letter. Special characters allowed include: !@#$%&*.?,

I forgot my password!

No problem. Click the Forgot your password link on the login screen. Enter your email address and click Continue. A password reset link will be emailed to you. (If you can’t find the email please check your Junk or Spam email folder. Emails come from alert@inoutboard.com) Follow the directions in the email to reset your password. Remember, passwords are case sensitive. 

How do I reset someone else’s password?

Only an Administrator can send a user a password reset link. 

  1. Click the cog wheel in the upper right, then click Settings, and Users
  2. Find the user who needs their password changed. (You can scroll through the entire user list, or you can find by using the person’s  first or last name.
  3. Click the purple lock button on the right of the screen. That will send the user a password reset email.

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