Topic

Setup, Payment, Licenses

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Setup, Payment, Licenses

3 articles

How do I update my credit card or payment info?

  1. Click on the cog wheel in the upper right corner, and then Settings
  2. Scroll down to Payment Center
  3. Click Edit Payment and License button. 
  4. Scroll down and change your payment type, or update your card information. Click Save.

I just entered my payment type, when will I be charged?

We have a free 30-day trial. Once you sign up, you can enter in your payment information any time in the first 30 days. We accept either credit cards that are charged monthly. Or, we can email you a monthly invoice payable by company check. Once your 30-day trial has expired, your credit card will be billed, or you will receive an emailed invoice. Credit card charges will receive an emailed receipt. If you would like to set up an annual payment, please contact us InOutBoard Contact Support or Sales.

I need to increase my User License.

No problem. Any Administrator on the account can update the user license count. 

  1. Click the cog wheel in the upper right corner, then click Settings
  2. Scroll down to Payment Center
  3. Click Edit Payment and License
  4. Click the drop-down box on User License and update to the new user count. In the next billing cycle, you will be charged the new monthly license fee. **If you are on an annual payment, please contact us to update your user license.  

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